Benchworks Updates

Here we will reference updates to our system as they are released.

Manage Survey Improvements Release Notes 03.25.24

Hello,

We’ve been hard at work these past few months adding and improving features to help make Benchworks by Elentra even more valuable for you. We’re super excited to tell you all about these new features and improvements and we hope you enjoy them as much as we do.

  • Reorganized setup task list order - as email deliverability gets more complicated you will need to work with your IT more closely
  • Added ability to create an single collection link to directly send to your participants (instead of Benchworks sending specific links to each student)
  • To help ensure email deliverability, we added a new step to send a test email before launch 
  • Added ability to download previous participants after survey reset within the same academic year

As previously communicated, in the coming weeks, we will also be requiring SPF records to be added to your email server. This will help ensure that our emails are delivered.

Cheers,

The Benchworks by Elentra Team

 

Generate Single Survey Link

Previously, you would have to contact support to request a single link that you would send to your participants. We would call this “Anonymous or Open Link”. Now, you can use our simple, new feature to create your own single link.

  • Anyone- allows anyone with the link to respond
  • My List of Participants- requires participants to provide their email address that was uploaded

 

 

Here is the screen after saving your choice. The survey link appears and you may copy and paste it in to your system.



Here is what the newly reorganized Setup Task List will look like.



Edit Invitation and Reminder Email during Launch

Previously, you could only edit the Invitation Email and Reminder Email prior to launch. Now, you can edit them both even if the survey is launched.



Complete Sender Email Verification

Previously, you could only view the Complete Sender Email Verification page and send test emails prior to launch. Now, you can view the Complete Sender Email Verification page and send test emails even if the survey is launched or closed.




View Previous Respondents Download

Previously, once “Reset for Additional Launch” was clicked you could not download the list of previous survey respondents. Now, you can download the list by clicking the “View Previous Respondents” link at the bottom right of the page under the “View” heading.


If you have any questions about the above-listed information, please contact benchworkssupport@elentra.com If you see a feature that is not currently available in your instance and you are interested in learning more about it, please contact your Account Executive for more information.